Shipping & Returns


Orders may be placed online at at any time. All orders received by 4:30pm Eastern Standard Time will be shipped that same business day, provided the items are in stock. Saturday delivery can be accommodated for orders placed on a Friday by 4:30pm EST, however extra fees will apply. Orders for in-stock items placed after 4:30pm EST on Friday, on Saturday or on Sunday will ship on Monday. Holiday orders will ship the next business day.

If an item is not in stock, a representative will contact you with an estimated delivery date. Estimated delivery times for items not in stock are typically between two and four weeks. If the item is completed before the expected delivery date, it will ship when ready. You will be notified via email when your order ships.

Orders placed during holiday seasons or when there is a high volume of orders may take longer that the allotted time window. A sales representative will notify you if the production time is longer than usual.

International Shipping

All international orders are subject to shipping taxes, customs, duties, and fees based upon the destination country and the item(s) ordered. The recipient of the shipment is responsible for all import fees. Applicable duties, taxes and fees will be collected at the time of delivery.            

We currently have a very concise list of countries that we ship to outside of the United States. If you would like to make a purchase and you do not see your country listed, please contact us at and we will have a sales representative contact you for your purchase.

Returns & Exchanges

ALL SALES ARE FINAL. Unfortunately, we are not able to take returns on any item. If you purchased an item from an outside retailer and would like to return or exchange it, you must bring the item to the original retailer where it was purchased. We are not responsible for any pieces not purchased directly from Obari.